[The Origin: APINK] 2026 - 8th Concert Tour in Kuala Lumpur

Entry Requirements

• All attendees, regardless of age, must hold a valid ticket.
• Ticket(s) are non-transferrable, non-exchangeable and void if altered.
• Lost or damaged ticket(s) will not be entertained.
• Each ticket is issued with a unique QR code, which must be scanned for venue admission.
• Please refrain from posting, sharing or publicising your E-Ticket to prevent forgery.
• Shall there be a duplicate ticket, only the first admission will be recognised.
• Please present your ticket(s) to enter the venue. Each ticket admits one (1) individual only.
• Tickets are subjected to availability on a first come first serve basis.
• Once your transaction is completed and confirmed, no refunds or exchanges will be entertained.
• The Organizer and Klook will not be liable or responsible for any lost or stolen ticket(s).
• The resale of ticket(s) at the same or higher value than the initial purchase price is prohibited.
• The Organizer reserves the right to cancel ticket(s) that have not been purchased from Klook or Maiseat.
• Tickets purchased via Klook and Maiseat are the only valid entry tickets; tickets from unauthorized channels will not be accepted.
• Maximum of six (6) tickets per transaction.
• Tickets are valid for one-time entry only.
• Tickets are non-cancellable and non-refundable.

Age Limitations:

• Patrons aged 7-17 years are strongly advised to be accompanied by a parent or legal guardian (18 years and above).
• Children 6 years old and below are not allowed for safety reasons.
• Organisers reserve the right to deny entry to anyone who does not comply with safety rules.

Photography, Recording & Media:

• Professional photography, videography, or audio recording is strictly prohibited.
• By entering the venue, you grant the organizer the right to photograph, film, and/or record you. Such content may be used for promotional, marketing, and publicity purposes in any media, without further consent or compensation.
• Personal phone recording is allowed, but professional filming equipment is not permitted without approval.
• Some seats, including the first row and portions of the second and third rows, may have restricted views due to production equipment, handrails, or safety installations (e.g. stage mechanics, cameras, FOH).

Safety & Notifications:

• No weapon, explosive, toxic, flammable, narcotic, or other item that may cause a potential safety hazard or disturbance is allowed.
• The Organizer reserves the right to carry out body and bag checks for security purposes upon entering the venue.
• Attendees are advised to stay hydrated and follow staff instructions at all times.
• Medical assistance and first-aid will be available on-site.
• In case of emergency, please follow the venue’s evacuation procedures.
• The Organizer shall not be held responsible for any injury, illness, or loss of property incurred during the event, except where directly caused by gross negligence of the Organizer.

Special Services & Useful Tips:

• Wear comfortable clothing and footwear.

Event Policies & Cancellation:

• The Organizer reserves the right to deny your entry if T&Cs are not met.
• The Organizer reserves the right to deny admission and cancel any ticket(s) that breach the venue or ticketing T&Cs without any refund.
• The Organizer reserves the right to revise the event time, venue layout, and audience capacity without prior notice.
• If an event is cancelled or postponed, or if the venue or content is significantly changed, the Organizer and Klook will do our best to inform all users.
• However, it is the responsibility of the user to keep themselves updated with the event information.
• The Organizer and Klook would not be held liable for any expenses incurred in respect to travel, accommodation, or otherwise arising from cancellation or postponement of an event.
• In the event of extreme weather, natural disaster, or government restriction, the Organizer reserves the right to postpone or cancel the event.
• In the event of event cancellation, all ticket holders will be entitled to a full refund for the ticket price paid by the Organizer.
• The Organizer reserves the right to change the T&Cs without prior notice, should circumstances require. We appreciate your kind understanding and cooperation.