新大阪站酒店 (Shin-Osaka Station Hotel)

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Clean and comfortable beds. Helpful and friendly staff. Super close to the train station—very convenient as it was easy to get to the station and take the local metro to go go other places!

I've stayed here previously and really enjoy the helpfulness of the staff and eating the breakfast. The location is near Shin Osaka station, but also distant enough that it's quiet, especially in the Annex. As it exits the East side of the station, there is also an elevator exit, which helps for heavy luggage and disability. The rooms are also quite spacious for the price, so it's easy to reorganize luggage and spread out during longer trips. That said, the beds/pillows aren't the most comfortable in comparison to other hotels.

Clean room, breakfast so so, not much varieties spread.

Very clean station hotel with friendly staff, true value for money choice if one needs to stay around Shin-Osaka station

Fantastic location close to Shin-Osaka station, only about 4 minutes away. Hotel room was great, clean, large enough for one person and had everything needed. TV was a little small but I didn't spend much time indoors so wasn't fussed. The toiletries are available in the lobby (toothbrush, razor etc) which seems to be the case in Japanese hotels.

Large room, good breakfast, convenient location, warm service, and friendly front desk. Very quiet. Impressive.

We sleep on firm mattress in USA, after 12 days in Japan I thought I knew what the firm spectrum was...sadly this hotels beds are so hard you are sore both nights from bed and pillow. Yikes is it impossible to enjoy this much pain from a bed. Pretty hotel lobby, room is spacious. If you like rigid sleeping situations, this place will knock your socks off. Sad because rest of the location is good and quiet despite nearby shin-Osaka station with planes overhead, can't hear that but the beds...

rome was clean, staffs are helpful.

Clean room and very friendly staff. Our luggages were shipped from Kyoto to Osaka and the luggages were waiting in our room upon arrival. Easy access to the station. Being so close to the tracks, it wasn't as loud as we thought it'd be when the trains passed by. Would return next time (:

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