埃拉旺酒店 (Erawan Phangnga Hotel, Natai Beach)

Klook根据酒店设施和服务评定钻级。请注意，此评级与官方星级评分不同

One of the worst hotel experience I ever had. I have never been to a hotel where it start from reception you ask them for extra bottle of water, have to explain why you ask them for extra water. You go to restaurant, nobody os there to attend you. You go back to receptionto ask if its opentheybsay its open, you go back torestaurant thebits nobody there again.asked for s Taxi service got over price rate, asked stay extra night not possible.

A very nice hotel with friendly staff. Big rooms and a very nice pool. Great area with market, restaurants and food stalls. Local Saturday and Monday night market right next door. Easy ten drive to Natai Beach Highly recommended!.

Most amenities were shut. When we went to the restaurant there was no staff and nothing around the hotel. However, at 5 pm lots of little food places opened up outside hotel so was able to get a meal locally. The hotel would have been good at one time but no safe in room and now tired. Pool light was floating in pool but was clean. We only stayed 2 nights so hence my rating ok for the length of time we stayed.

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Problem with the staff understanding the Expedia reservation and staff not speaking English. Once we convinced them we had 2 rooms for 3 days, things went well and facilities were fine.