巴黎凡尔赛门 OKKO 酒店 (OKKO Hotels Paris Porte de Versailles)

Klook根据酒店设施和服务评定钻级。请注意，此评级与官方星级评分不同

This hotel is meant mostly for a short business trip. Limited space for hanging clothes. The a/c couldn't cool the room in spite of turning the temperature control to the minimum and the fan to max. Breakfast was great. Location good.

Was very clean and the stuff very friendly!

My stay was perfect. I was there for one night and this hotel did the job wonderfully.

Lovely Staff, Clean Room

Good snacks

Check-in was three hours late, which wasted half a day.

The air conditioning was broken during our stay in OKKO. There was no technician to fix & our room was hot, uncomfortable to sleep. The manager promised that it'll be fixed the next day and it wasn't. The guests had a meeting with the manager , Gullame Bazenet, complaining about the AC not working & offered to solution at that moment. There were fans offered but not enough for all the guests. The hotel was nice & location was good. MY family & i were there for a wedding. Not having the AC made our stay at OKKO not so good. I hope that the AC is fixed by now. FYI, we traveled all the way from USA.

The hotel was very beautiful and clean and the room was nice. Although the air conditioning was broken for our whole stay. There was no option to open the window and the room felt hotter than a sauna. After the room was cleaned it smelled like a foul oudour of sweat. We could not sleep the whole weekend because of the hot room. When we asked the staff for an in unit air conditioner they could not provide this, the hotel only offered 30 percent off our next stay. Overall it was not a good experience due to the air conditioning being off and staff offering no help. Besides this huge issue the hotel was nice overall.

There was a heatwave in Paris and the air conditioning at the hotel did not work for 4 days. We were spending time outside instead of going to our rooms, we were leaving the shower sweating as if we were in a sauna. Trying to sleep in that heat was torture. Okko should have refunded some of our cost since we did not get all the services that were promised.

Well this is probably the worst review I have written about a place and we are on a seven week trip in Europe. We turned up and paid the city taxes and then the receptionist says, oh by the way, air conditioning is broken. It is 32-34 degrees in Paris at the moment. We said what can you do, oh not sure we have no fans left. We said is someone fixing it, oh not sure yet. We get given our key card and we go to our room at 3pm and two people are in bed. They man comes and says ‘Get out of our room’. So we go downstairs and say the room is occupied and people in bed. We get given another key to another room. The room is so hot and we could barely sleep. I looked at one week old reviews on Expedia and the air conditioning has not been working for a whole week. Ridiculous and feel like staff didn’t care and just telling lies. We went out all day and room not clean and at 5.30 pm we get a knock on the door saying is the room clean yet . No! We had three nights there, no air conditioning any of the nights, hardly slept. Miserable experience . Have written three emails and not one reply. No discount , no apologies . Stay somewhere else! It says it is 4 star, no mini fridge , only stinking hot rooms with small queen bed.