巴塞罗那艺术酒店-丽思卡尔顿酒店 (Hotel Arts Barcelona)

Klook根据酒店设施和服务评定钻级。请注意，此评级与官方星级评分不同

Nice

everything is perfect

Great location, amazing staff, amenities, service and concierge

We booked a week-long Expedia package to Barcelona to celebrate my 50th birthday with my 79-year-old mum and two sisters. * **The Room (1509):** Spectacular! Incredibly spacious, beautifully renovated corner room with fantastic views of the Sagrada Familia, great blackout blinds, and an amazing bathroom. The hotel also left lovely birthday touches like balloons, rose petals, and sparkling wine. * **The Arrival:** Despite requesting twin beds twice via Expedia, we were allocated king beds on separate floors (15 and 25). Andrea at reception was fantastic and moved us both to the 15th floor, though we had to keep the king beds, and room 1508 took a while to be ready. * **Service:** A bit hit-and-miss for a 5* hotel. Housekeeping and turndown repeatedly lacked Earl Grey tea (once sending green tea after a long wait), and our empty wine bottle/tray sat in the room and hallway for a day before clearance. However, staff at the entrance, pools, restaurants, and concierge were all wonderful. * **Facilities:** Major construction is ongoing (though it was very quiet). The adults only pool is very small, leaving the family pool incredibly crowded. Overall, a lovely hotel with stunning rooms that just needs minor fine-tuning on the room service details!

As soon as myself and my son arrived at hotel arts Barcelona we were made to feel like kings the staff were fabulous and escorted os to the club lounge for free food and drinks they also presented us with some gifts Which was a great touch.the club lounge manager then took us to our room which on arriving at the door the beautiful lady on the inside and out told us that the hotel had upgraded us to club suite which as just been newly renovated it was with our doubt the best room and beach view I have ever seen and been in just wow..thank you hotel arts for the best few days in Barcelona ever ❤️

The staff made the trip incredible. Very attentive to our needs and playful with our 7 year old The rooms were recently upgraded and very comfortable for a family of 3. Will book here again on our next trip

This hotel was amazing from start to finish....I cannot say enough about the staff starting at the top all the way down. It sure is nice to come to a hotel where everyone is working to make your experience fantastic. The manager started from the beginning emailing me about our arrival date, the front desk wasted no time getting us our rooms and the concierge desk is FANTASTIC. Wiling to help daily until 11pm each night. Amazing... Thank you for a lovely stay

Very friendly staff. Great location. The amenities were excellent.

This hotel is beautiful and the staff are courteous. .

Beautiful clean property with amazing service. The views from the hotel were great. The pool and amenities were amazing. Staff was super accommodating and made my birthday extremely special. I would say there 10 out of 10 times.