城市留念酒店公寓 (City Stay Prime Hotel Apartment)

Klook根据酒店设施和服务评定钻级。请注意，此评级与官方星级评分不同

Location is good, service is excellent, cleanliness is average, found cockroach in kitchen, bathroom is below standard (water spills on the bathroom floor because the glass barrier is too short), mattress and pillows are not comfortable

5min walk to mall of emirates, great location. This is our second time staying here.

I would rate this a 2 star hotel. Air conditioning extremely noisy, tub drain plug didn’t work, water dripping in kitchen trough lights and ceiling because if the AC mold on grout in bathroom tub tiles. Very little kitchen ware to cook, no oven, stove vent shorting out

The establishment workers are great though the management is horrible. Heres why. This is the first time i stayed somehwere i see the furniture with stains but also wet! Because they wash it and leave under the sun for 1 day with all the fumes and pollution outside to suck in and still not dry. My kitchen chairs took 3 days to dry. The smell is the worst which is of mold and wet moisture never goes away.... I ultimately decided to change my checkout date also because i hear honking and traffic noise at night whilst booking the stay at this hotel it was listed as soundproof. They denied my early checkout under nonrefundable policy allthough the condition of the apartment was not acceptable to stay 19 nights.

Very dirty hotel Full of cockroaches

Good all round

Selection of TV Channels inadequate

Good

Staff was very helpful but the sofas were not clean

The area is big but not all washroom has toiletries we have to ask reception for them. Wondering why we have to pay tourism fee