奥南菲奥雷度假村 (Aonang Fiore Resort)

Klook根据酒店设施和服务评定钻级。请注意，此评级与官方星级评分不同

The property is absolutely beautiful, well kept and the staff is so friendly. The pool was gorgeous and really enjoyed the gym. I got the best massage here as well. The amenities available and the hours they’re open were great. The property is very large and rooms are far so that you have a beautiful view, but be prepared to walk or wait for the shuttle to your room. I would absolutely recommend this resort to others staying in Krabi

The property is quite dated and unfortunately the service makes the experience even worse. The breakfast buffet staff were particularly rude. My wife went alone with our 20-month-old baby for breakfast and politely asked a waiter named Surya for a cup of coffee. To our surprise, he bluntly told her to help herself instead of offering any assistance, even though she was managing a toddler alone. The room condition was also disappointing. The cleanliness was poor, especially in the washroom, and the main room door was broken. Another major inconvenience is that the rooms are located uphill. Every time you want to go anywhere in the resort, you have to wait around 10–15 minutes for their mini truck pickup/drop service, which becomes quite frustrating after a while. Considering the price we paid, the experience was very disappointing. I would strongly recommend looking at other hotels or resorts instead. There are definitely better options available at lower prices.

This is not a 4 star resort by any measure. It is situated in the jungle amidst nature which is appreciated. There are bugs/ghecvkos in the room. When you have a long-term stay here and have to take the shuttle 3/4 times each day, it is crazy to wait that long. The staff have a very mediocre attitude. Different from many places I have seen in Thailand. The guy who works at the pool, SOMYAD has the word ‘lazy’ all over him. He spends hours on his phone, will greet you with a smile, but do nothing more. He doesn’t take five steps to help you with anything. The rooms are dirty, we had to request a special mopping because our feet soles were black after two minutes of walking. The three people that made our stay are wonderful and deserve mention here APIWAT the shuttle driver, PENAPPHA at the restaurant, and ATTIKA at the front desk. They truly are the most wonderful staff amidst the rest.

Clean and comfortable room,beautiful garden and pool area but some of the cars used for room transfers are very old, loud and smelly and sometimes you have to wait like 15-20 minutes for a transfer. Also, I expected that it would be more quiet but unfortunately the main road with heavy traffic can be heard from everywhere, especially from the restaurant. Moreover, some details need attention like our shower almost fell apart, the water pressure was very low and the showerhead sprinkled. And quite some jacuzzi heads were not working. And it was not eco friendly at all! Our towels were always changed by the staff even if we left them on the rack. One time I even placed the sign on the towel not to replace them but the staff rudely ignored it and replaced our towels anyway!

Loved the pool

Loved this stay! It was unique to anything ive stayed in before. I loved how it was in the jungle with the nature and the pool area was beautiful! Would definitely return

You’re paying for the pool and view, but the pool is so crowded with limited seating it can be hard to enjoy if you don’t get there first thing in AM. I’ve stayed at many hotels throughout Southeast Asia and paid significantly less for MUCH higher service. The property is alcohol-free. Ultimately not an issue, but they don’t mention that anywhere in their information nor at check-in. If we’d known, we would have booked elsewhere, which they obviously know, hence withholding the info. They have a shuttle that brings you to Ao Nang, but it only runs one way and at awkward times of day (10am, 3pm, 7pm). The only real pro was a decent breakfast, which is very good, but keep in mind it is Halal, and a nice clean room. If it was half the price it is, all of this would be more understandable.

Rooms are spacious and clean and view from the room is stunning but this hotel is not convenient at all. Have been in Thailand for 17 days and at the previous 5 hotels we have stayed at staff came running to help with suitcases as soon as they saw us. But in this hotel we had to drag our suitcases up the stairs to the reception and there was not a single person to help which was extremely shocking as Thai people are known for their great customer service. The buggy service to the rooms is not the best as you have to wait a while for it to arrive so plan for you to get to your location later than you anticipated. The location of the rooms are a hike away from reception and that was the biggest negative of this stay. If you don’t mind waiting around constantly to get to reception and back to your room or doing a 15/20 minute hike in Thailand’s humid weather then this would be a great place for you. At night you have to wait at the shuttle point outside with the mosquitos in the heat to get to your room you cannot even wait at the reception. WiFi and mobile service is also terrible in the room. The gentlemen driving the vehicle to the rooms were lovely and very friendly.

Tree top room was great, we didn't have to wait for more than about 5 minutes for the shuttle inside the resort and used it many times. The pool was excellent and had a great view. The in-room dining was quite good and things like burgers were about the same price for the same reasonable quality you would get in most outside restaurants. All staff were pleasant. I cut my arm on the metal leaf room decoration next to the bed when taking my shirt off, so be careful near that.

Beautiful property and great friendly staff.