歌特饭店 (Hotel Gotico)

Klook根据酒店设施和服务评定钻级。请注意，此评级与官方星级评分不同

Due to my son having toe surgery 2 days before arrival, I requested a change of date under extreme circumstances. This was directly declined by the hotel, and also when Expedia appealed to them. I offered to pay a surcharge, penalty fee and take any date they could change it too but all requests were declined by reservations as I booked 'non refundable' We went ahead with our trip but it was modified and we could not take full advantage of the activities I had booked. The receptionist was quite rude about this issue on check-in, which I felt was unprofessional and unnecessary. The hotel itself is a central location. Our room was small and dark, with a tiny window and the cleaning was basic. Asked at reception for an iron/board which I was handed and had to take to the room (floor 3) myself. On the plus aircon was quiet, pillows good. Didn't have breakfast so cannot comment.

Great location, close to the metro with lots of food & drink options nearby. All of the staff were friendly and helpful!

excellent location and hotel is close to a metro station whim was great! staff very helpful! breakfast was good and what i expected so i would stay here again! thank you

Francesco was awesome to deal with. His English skills really helped us. He was very polite and engaging. Rooms were clean and bathroom was nice and large

Excelente. Muy bien ubicado. Los chicos del front desk se esforzaron por darnos las indicaciones para trasladarnos en el metro. El hotel está muy bien ubicado a unos cuantos pasos de la estación. El desayuno es excelente. Aunque el último día vi una cucaracha muy grande en el piso. La señora de la cocina se hizo cargo. Espero que la cocina esté tan limpia como se ve afuera y que lo de la cucaracha haya sido solo un accidente. por lo demás muy muy bien.

Tout était parfait. Nous avons apprécié d’avoir une vue sur la rue. L’entretient était A1. Le personnel extrêmement disponible et courtois. Le buffet déjeuner offrait une très grande variété de produits. C’était impressionnant. Le seul défaut que je pourrais mettre était au niveau de l’air conditionné qui était.. disons… modéré. Mais c’est le cas dans l’ensemble des établissements. Hotels- commerces-lieux publics. Excellent séjour. Je le recommande 100%. Nous étions une fratrie et la chambre était composée de trois lit simples très confortables.

Very friendly and welcoming staff, clean room.

We enjoy the hotel, very nice

Nice place, the staff were very helpful and friendly. The property is a little dated, but you have to remember that you are in the Gothic quarter and its a very old area. All in all it was in a great area and close to many things we wanted to do.

Our 3rd time in Spain (2nd in Barcelona). Worst experience ever. AC was bad but the worst was the room maintenance and overall condition. This hotel is well located but expensive and in very bad shape. 4 stars….? LOL.