朱美拉海滩区安瓦吉罗塔纳酒店 (Amwaj Rotana, Jumeirah Beach - Dubai)

Klook根据酒店设施和服务评定钻级。请注意，此评级与官方星级评分不同

Excellent staff all over the hotel. Very personable

Good hotel. I highly recommend

This was my third stay at Amwaj Rotana, and it was the most special one yet as we celebrated my mom’s 81st birthday. She absolutely loves Dubai, and especially Amwaj Rotana. The hotel is beautiful, conveniently located, easy for her to navigate, and she always feels safe and comfortable here. The stunning views from the rooms make every stay even more memorable. I would like to sincerely thank the entire team for making our visit so wonderful. Every staff member goes above and beyond to create an unforgettable experience, and it truly feels like coming home each time we visit. I can’t wait to return with my family again soon. A special thank you to Aco, Budikah, Karim, and Irshad for the seamless check-in process, their kindness, and for always being available to answer my questions and make everything effortless. Jude and Amir at the front entrance were exceptional. They always welcomed us warmly, arranged taxis promptly, helped with our luggage, and paid attention to every little detail that made us feel genuinely cared for. At the coffee shop, Purity and Wendy were simply wonderful. They served delicious fresh coffee and amazing cakes, always with warm smiles and genuine hospitality. Starting the day there became one of my favorite parts of the stay. A heartfelt thank you to Hussein from housekeeping, who kept our room immaculate, cozy, and comfortable every single day. His attention to detail and dedication truly reflected a level of service you would expect at a sev

This was my third stay at Amwaj Rotana, and it was the most special one yet as we celebrated my mom’s 81st birthday. She absolutely loves Dubai, and especially Amwaj Rotana. The hotel is beautiful, conveniently located, easy for her to navigate, and she always feels safe and comfortable here. The stunning views from the rooms make every stay even more memorable. I would like to sincerely thank the entire team for making our visit so wonderful. Every staff member goes above and beyond to create an unforgettable experience, and it truly feels like coming home each time we visit. I can’t wait to return with my family again soon. A special thank you to Aco, Budikah, Karim, and Irshad for the seamless check-in process, their kindness, and for always being available to answer my questions and make everything effortless. Jude and Amir at the front entrance were exceptional. They always welcomed us warmly, arranged taxis promptly, helped with our luggage, and paid attention to every little detail that made us feel genuinely cared for. At the coffee shop, Purity and Wendy were simply wonderful. They served delicious fresh coffee and amazing cakes, always with warm smiles and genuine hospitality. Starting the day there became one of my favorite parts of the stay. A heartfelt thank you to Hussein from housekeeping, who kept our room immaculate, cozy, and comfortable every single day. His attention to detail and dedication truly reflected a level of service you would expect at a sev

very good experience

Upon check-in the receptionist stated the room was paid but they needed to take a deposit. I was then contacted by the hotel to state they had made a mistake and taken repeat payment for the room, but not to worry, the charge would be reversed and I would not be charged. After checking my credit card two days later I discovered I had been charged twice. I called the hotel and was told it could take 10-15 days to see the refund. Extremely disappointed, mistake by the hotel has caused major inconvenience, I would recommend triple checking your bill prior to sharing your credit card details when staying at the mid hotel.

Every staff member we encountered were pleasant and eager to ensure our stay was excellent. Rooms were clean and comfortable, location was outstanding, and breakfast was fabulous. 5 stars!

The upgraded sea view room was spacious, great view of the beach and Bluewater Island/ Ain Dubai. There were no toiletries provided which was poor for a so called 5 star hotel. The lifts take forever, only three lifts in the entire hotel, expect long waits daily just to get up and down from your room. Pool area very dated, I would say the hotel is only a 3 star compared to other 5 stars ive stayed in within Dubai. I have experience of travelling here since the 2000s. The staff are very polite and helpful. Breakfast was good, evening meal was poor, limited choices usually roast chicken and beef stew not many other meat dishes, but more lentils and veggie options. This could be due to being out of the main season to be fair, but wont be coming back. Ok hotel, you pay for the location and views, just dont expect great variety of food, gym is great. You could get much better options for the same money. Good amount of supermarkets and food areas nearby as youre on the main JBR strip, well just across the road.

Everything was great about this hotel, but service was genuinely really really really bad, they would take so long to organize a room before check in even during eid they have bad management when this is common during holidays they should know during holidays theres high demand, whenever we ask for something from room service they would take 2-3 hours to bring something, other than that theres a beach kit which is 25 dhs for an umbrella to use at the beach, this shouldn't be chargeable, this should be included with the price of the room. food was alright, limited options for lunch, breakfast is good, dinner is fine too but they should definitely add more cuisines than the "typical" ones.

Hi Just wanted you to know that you have a serious issue with the elevator It’s our sixth time in Dubai, first time staying at your hotel we were planning another trip in August with a group of friends but sadly I don’t think we are going to recommend staying at this hotel Each time we wanted to leave the room we had to wait a very long time for the elevator and we would usually end up using the stairs Mind you I’m pregnant in the third trimester so it’s not the most convenient Now as we our stay is over and we had luggage with us we had to wait for the elevator for more than half an hour although we had contacted the lobby for help but didn’t receive any