纽约/曼哈顿切尔西希尔顿花园酒店 (Hilton Garden Inn New York/Manhattan-Chelsea)

Klook根据酒店设施和服务评定钻级。请注意，此评级与官方星级评分不同

I am a loyal Hilton Honors guest and this property was not up to standards. There was mold in the shower. The toilet seat was yellowed, had peeling and bubbled paint which is a serious health issue. The carpeting was stained. There was not a privacy curtain. I asked for a different room and it was the same. The front desk told me all the rooms were like that and it had not been updated in forever. The staff was wonderful.

1. Tub retains shower water above ankles 2. A room for 4 but 2 coffee packets supplied 3. Breakfast included was boxed cereals or hot oatmeal. At 9:55 am the kitchen chef was no longer cooking. Tough luck.

Breakfast wasn’t worth the money even if you have a package with breakfast included. It was a continental breakfast but you need to serve yourself but they ask you for a tip and they give you a bill at the end, never had this happen before in any hotel. Front desk receptionist Lorraine was rude and not caring at all, when I arrived to check in she was on the phone and had to pause her phone call to do our check in and seemed annoyed by it, very rude and not very welcoming person, I had to ask for our breakfast included because the moment I put my card for the deposit and she gave me my keys with no instructions she went back to her gossip call and forgot to give me my vouchers. She had an attitude with us during our stay. The rest of the receptionists were very helpful and nice but my experience in this hotel wasn’t good enough for the money I paid for it. Bathroom was dirty and shower was filthy, the toilet was clogged and dirty with leftover poop, it felt like they don’t even clean in between stays. Very small room, my reservation was for a high floor with city view and I got a 2nd floor with no view at all. I do not recommend staying in this hotel, location was okay but definitely not worth the money, there’s too many better options around.

Location is in Midtown Manhattan that is accessible to so many good places like Madison Square Garden, Flatiron Building, Koreatown, and so many restaurants and stores. Subway station is closeby. Air-conditioning is good. We visited early July and we had no problem with AC. We got the high floor with city view and it was close by. Breakfast is available for extra fee. We didn't get breakfast in the hotel to save our appetite to the beast choices of foods outside of the hotel. The bed is comfortable and spacious. The size of the room is acceptable for family of 4. Comes with fridge and microwave. Highly recommend and would definitely come back.

great location, staff helpful, bed and linens very clean, but bathroom fan didn't work, surfaces (nightstand, desk, bathroom counter) not clean but they sent housekeeping to clean when requested.

Great stay for a quick couples getaway. Walkable hotel to all the necessary things. Very friendly staff! The elevator took a while at times or one was down but overall I would stay here again.

Convenient location. Air conditioning. Free Luggage Storage. Decently sized rooms and bathrooms. Mini fridge and microwave. Closet storage with some hangers. Hot shower. Lots of counter space. Bedding sucked. The mattress is whatever but no topper or protector. Just a thin sheet. The box spring is visible. You get 4 EXTREMELY sad pillows. Idk what the blanket situation even was, it felt like a thin quilt with a curtain on top. Basic cable tv. This is where you stay when you’re on a budget. I didn’t even try the breakfast. Thought a rat might surprise me in the ice room with all the garbage in there. The guy at checkin was nice, the guy storing luggage at checkout is the best, the other staff weren’t rude, but not overly welcoming either. I probably won’t stay here again unless I’m desperate.

Air conditioning was barrly working Otherwise, fine

Great location! Nicest receptionist! Quick check-in!

This was an amazing stay as my daughter took a Pre-College class at FIT. My first time staying in the city for four nights; the room was clean and cold, which is all I expected. The fitness room in the cellar was safe, clean and relatively private. Staff was very helpful and the location is absolutely fantastic. Stop at the Mexican place a few spot towards 7th Avenue for the very best steak quesadilla you will have in this country! Bravo!