布鲁克林酒店 (The Tillary Hotel)

Klook根据酒店设施和服务评定钻级。请注意，此评级与官方星级评分不同

The ‘cafe’ was bad. Almost no food, zero milk for my son’s cereal and the staff member showed up 20 mins late to open. Counters were messy and stained. Room was fine. Elevator mirror walls were very dirty and the lobby tables were full of crumbs and uneaten food.

Hallways quite dirty. Not given full set of towels for second night. Bed sloped toward the middle. Breakfast bar did not open on time. Will not stay here again.

Perfect location for my concert, great stay, comfy bed!

Our shower had no temperature control. Cold for the first couple showers; warm for the last couple. We brought it to the staff who claimed an engineer fixed it (more than once). We suspect that was not true and chalked it up to low quality hotel. It was not very expensive. It was a good location. The hotel promoted its rooftop bar but then told us it was closed while we were there (that info not available in advance). They still charged the amenity fee

Im scared of elevators and their elevator is very old besides that i have no complaint with this hotel. I do wish they had a smoking area on one of their rooftops so is us smokers didnt have to stand in front of the building. Overall great stay great area staff was nice and helpful i enjoyed their bar area. I had a horrible experience with hotels.com but the Tillary made up for it.

The Good: The staff. All the staff were friendly and helpful. Great staff! The Bad: The noise. Traffic noise, at night. I brought a noise machine and then wore earplugs. Cleaning staff: what kind of WWF cleaning are these people doing? We requested a late check out and were allowed 1230. The WWF started at 9:45 and then housekeeping knocked on our door at 10, “house keeping…(knock knock knock) house keeping…” - we even had the door hanger on the door. I opened the door and let them know we have a late checkout. And 15 minutes later they’ve trundled off. They knocked on our door two more times before we left the room at 1145. I finally called the desk and told them what was happening. That was ridiculous. But the staff is great.

It is gem in downtown Brooklyn. Staff is extremely professional and helpful. Will definitely revisit!

The hotel is somewhat basic but clean and staff were super friendly and helpful.

Great hotel in a great location!

DO NOT STAY HERE my friend and I didn’t even stay here because they double booked us so when we got there at midnight, they had nowhere for us to stay. There were no upgrades of a room. There were no downgrades of a room just to refund us the rest of the money from the room that we booked it was we have no place for you to stay. They wouldn’t let us speak to a manager because apparently they don’t have managers on staff on weekends. it was absolutely the worst hotel experience I’ve ever had do not stay here. so if you wanna waste your money on a hotel room and not even stay at the hotel, stay here. there were multiple people that had the same experience that we had and they called it a “walk-in situation.” so for our three nights stay none of those three nights were we able to speak to a manager. So those poor front desk, people had to listen to our rants just to be a messenger.