婆罗洲海滩别墅及公寓 (Borneo Beach Villa & Suite)

Klook根据酒店设施和服务评定钻级。请注意，此评级与官方星级评分不同

View was fine

Not bad not great. The place needs some upkeep, but they trying. You can tell at one time this was a very nice place, but that was a time ago. The beach is nice and the AC worked for the most part. There is limited dining close by. And we did see a couple cockroaches in the place. One was huge. For what we were doing on vacation I think I would have been happier staying at the Marriott in KK for MYR 20 less a night.

There is no signage for reception on arrival at this property. You have to ask the guy on the gate which way to go, then he has you do a semi check in there, which holds everyone else up trying to enter the property. After checking the room we decided not to stay, this hotel is definitely not a 4 star as advertised, more like a 2 star. Rooms are very run down. There was no lounges around the pool only table and chairs, which didn't make the area very inviting to sit around. The only facility it has is a small cafe, where the food is very average to say the least. Would definitely not recommend to anyone.

It is kind of inconvience for the stay as the area is huge, you need travel from one place to another just to get into your room. BUT you will surprise to see there is private steam room or jaccuzi in your master bedroom, which is first of it kind compare with other hotel suite. BUT then i am VERY unhappy with how they spam us with their never end whatsapp message. which they have NO RIGHTS to contact us in such way. Our phone number for sure has been abused. There is lot of other way to communicate with customer, but kindly ask for permission before you choose to do that, keep sending us repeated msg or even promoting your SPA with diffirent number does not help us felt we get spammed by the hotel. But staff are helpful here, sadly maybe the way how their management choose to operate included sending us all those unwanted message is questionable, kindly review. This is the first hotel that doing such, even AFTER we inform them please do NOT bothering us anymore but they STILL doing it.

The hotel is old and requires an upgrade. I stayed at the beach front villa, it has a nice view though.

Things I did not like during my entire stay: It was too much out of the way so no grab was available on regular rates; Not too many options available for food; No wifi availability; Lights did not work in the pool, so couldn't use it at night.

Our stay was pleasant. The rooms were pretty and the views were amazing. Some things around need fixing and maintenance is due for so many things. However the staff and service were excellent.

Stayed here a few years ago. This time around apart from the cafe, the villas are barely maintained especially the exterior roofs, walls and ceilings.

정말 모든 것이 느리고 불친절 하였으며, 택시 불러달라고 한 갓도 시간을 틀려서 곤락하게 만들었고, 조식도 맛이 없고 방 바닥 청소가 잘 안되어 있어 발바닥이 금방 더러워지고 세면대 변기 등 뭉이 잘 내려가지 않아 너무 뷸편하였삽니다. 프론트 메니저는 시종일관 불친절로 대응 했고 경관과 경치는 좋은 것과 반대로 마음 편안히 지내러 갔던 곳에서 마음 불편하게 있다가 왔습니다.

Lovely idyllic setting, perfect for a relaxing break from the hustle and bustle of the city. This was our second visit to this resort and I would not hesitate to come back again. Hopefully the SeaView cafe will be open then as this was a big favourite with my family. Highly recommended.