清迈德柴德科酒店 (De Chai The Deco Chiang Mai)

Klook根据酒店设施和服务评定钻级。请注意，此评级与官方星级评分不同

Great

This hotel was just OK. What I did like about this hotel was the location and upon arrival the front desk helped us book an excursion to Doi Suthep Temple. However, there were a lot of things wrong with our stay. Starting with the room, the remote did not work for the TV, the phone was low on battery and never worked, and when we finally did get the TV working, there were no English channels to watch. Also, the pool was filthy. I’m so glad I did not swim in it. Finally one of the waiters who worked the bar was very unhelpful at breakfast time when we asked for more coffee and milk. He seemed annoyed and he never came back.

Rooms were modern and clean. Showers were a little dated. Had some trouble with the water temperature being cold at first but they were quick to help us fix this. Staff were friendly and helpful. Good location to just walk around and access most anything. Small pool very cold.

Shops are within walking distance, friendly staff, pool is nice, however the area ia quite small for lounge chairs etc

Very nice place to stay.

Great!

Room and staff were wonderful. Breakfasts were outstanding. Excellent location.

Great location. Right in the heart of Chiang Mai.

Two nights in a row we had really bad smell in our rooms despite changing rooms after the first night. To ensure we weren’t making it up we made the night staff come and check and even his comment was “it smells like pee” (yuck!!) he told us to leave the bathroom vents on and sprayed the whole room - on complaining we were only given the option to get refund for remaining nights which being new years we couldn’t find any accommodation to change to. Not once did the staff or management apologise for the inconvenience. They simply acted like either deal with it or were given the option that we can get refund if we leave before 12pm or the next day will be charged. We already had tours booked and on top of that hotels in the area were fully booked so we had not choice but hope for the best and keep spraying deodoriser - would not recommend this hotel to anyone.

Lobby, breakfast area and staff were very good Breakfast was ok, with good choice of offerings