箱根汤本温泉弥荣馆 (Yaeikan)

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We loved our one night stay at Yaeikan. The staff were lovely and the accommodation was clean and spacious with a bedroom, lounge, dining that converted into a bedroom for our boys, private bathroom, and private onsen. The traditional Japanese dinner and breakfast was really different to other Japanese food we’ve had on our 19 day trip to Japan. The traditional Japanese decor felt elegant and refined.

An amazing experience. Definitely coming back.

Carpets in hallways are very stained. Has an unusual smell. Good access to town sites and train station.

This is a traditional Japanese style building. Great staffs and amazing food. Location , staff, service, room are all perfect. Best choice !

Absolutely loved our stay here. We had a private onsen for our family, which was a big hit with our daughters. The men's public onsen was very quiet, in multiple visits I did not encounter another guest.

I booked the top room with in-room bath and expected a great roykan experience. I was sorely disappointed. The bath room wall has visible black mould. The wooden towel rack was old and almost blacken with mould. Faucet and show head has seen better days and stained. The toilet was dark and lighted by a small bulb. You cannot do your business properly. The frontdesk staff were mostly foreigners. You won't get the Japanese experience and hospitality. My only compliment is for the lovely Japanese lady who served out dinner. As the hotel was fully booked, not alternate room was possible, partial refund was rejected, cleaning was not possible as it requires major repaint or washdown. It was so horrible I checked out and move to another hotel. Basically, I was ripped off for the room cost. Note: this is a 90+ year old traditional hotel. Whilst I can accept old design, bad hygiene is unacceptable.

Amazing staff, looked after so well. Perfect room for a more restful stay. Onsen was great, could book a free private onsen for my wife and I. If your not up for sharing with others and want privacy. Amazing food, so much and variety. Well worth doing

Great place to stay while visiting as its a 5 min walk to their shopping street and train station, and the ryokan was very spacious compared to others I stayed in. The in room meals were excellent as was the staff service. And the onsens comfortably spacious as well. The view from the balcony was so relaxing and refreshing that I spent as much time there as possible. I would definitely stay there again.

Such a beautiful place. Wonderful traditional environment and meals. Staff was very friendly and kind. Would definitely stay again.

Amazing meal. Large room.