White Lodge

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Comfortable lodge with pool, short walk to main town area for shops and food, also short walk to beach. Front desk staff were helpful and polite.

Great pool. Very helpful and friendly staff. Good rooms.

It's quite good but Wi-Fi is not good. The room is nice. The pool is good but it looks smaller than the photo. Convenient location. No restaurant though.

The first impression: I was deceived by my booking site. The hotel is not on the beach. It is not on the same side of the street as the beach. It is not across the street. It's back a ways. However, the atmosphere of the hotel grounds is quite relaxing. The grounds are beautiful and well cared for. The room. Lighting is minimal, a/c doesn't come on until the card is inserted and it wasn't exactly inviting. Yet the bed was decent. The room had space. While the shower was not enclosed, the water did drain and the tiles on the floor dried quickly so there was no slipping a half an hour later. The site says daily housekeeping. Not for me. Every other day. Sheets were never changed (I could still see the dark spot and the two white paint spots), but they did sweep and tidy up on those days. The pool is nice. It has a relaxing atmosphere. If you're lucky, you, too, may end up with fresh coconut water by the pool. (right time, right place issue) Anyone who worked there while I was there was fabulous, incredibly helpful and friendly. Also, if you tour in the ocean on your check-out day and leave your luggage in the office, when you return they have a shower off the office you can use to clean off and change. Very nice to clean up!

4 of us stay for 6 days at 2 queen-size room. It spacious enough to swallow 4 cabin size and 1 big size luggage and with a space to spare for light stretching. A balcony for 2 to enjoy hot coffee. Those are the only good things I could remember about the hotel. The location is perfect. Walking distance to eateries, duty-free shops, mall, and beach. For delicious local foods at local prices, 10 minutes walk toward Asiana Hotel, turn to the left, and just after the traffic light. Ask for "Peknga" with fish "Gulai Panas" The things I don't like about this hotel are the supply of tea kits, bottled water, and toiletry which happen every alternate day, stained toilet bowl, low-pressure shower and noisy a/c. I have asked a friendly staff to get a daily supply of bottled water to the room during our long stay but nothing she could do as it is the hotel policy. The hotel offers a water dispenser at the lobby and lucky for us that it is located just across the room. Pity for those who stay away from the lobby, hope there are other water dispensers located nearby too. Lack of hospitality here. I'm fine with the sustainability initiative but in the hotel business, hospitality demands attention too. Would not recommend this hotel to family and business traveler alike. There are plenty of new vibrant facilities to choose nearby. For the savvy traveler who needs a comfy bed to crash at night, perhaps this a good alternative. Overall, I found this hotel is overrated.

It has nice environment

1)the location on the map that provided in trivago was wrong, when I'm there I realized some other hotel or chalet also not in the right location as the map shown us... I'm was looking for a chalet that close enough to the beach, information from trivago is 100m , but in the end is 500m. That location in the map really need to improve. 2) the room are full of sand, i need to mop the floor twice by myself

Good. Near to pantai tengah.

Location of the hotel was good, short walk from underwater world and beach. Walking distance to cenang mall and other food or shopping area. Reception was good and friendly. The pool is salt water and is closed quite early at 7pm. General cleanliness of the room is not great. Lights were dim, floor felt sandy even after room cleaning. The toilets wal and floors had stains as well. Water pressure not great. It's ok but for the price of the family room I think other newer options are far better.

Nice rooms and swimming pool. Books exchange (give one-get one). Only minus is construction area nearby.