箱根小涌园 美山枫林酒店 (Hakone Kowakien Miyamafurin)

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Great location for the Hakone Round Course, beautiful onsen on the grounds. The rooms are comfortable and the staff is so helpful. We had a truly wonderful stay. If you are in firefly season there is a garden with a firefly area just across the street.

Breakfast options were not gluten free, however the restaurant was able to accommodate a gluten allergy for dinner. We enjoyed our stay. Good for those who can walk and don’t mind taking a bus.

The room was a gorgeous traditional room with a rock entrance and tatami mats. The private bath was amazing. Super close to Yunesun hotspring "park" and an amazing garden with a running river with fish and beautiful flowering trees. Staff was super nice and helpful, sweet person. Only down side is the hotel doesn't have a resturant or kitchen. They have a plated bread plate for breakfast and a coffee machine with a vending machine in the lobby.

Nice traditional accommodation in Hakone, nothing luxurious but convenient with breakfast in the room

Front Desk spoke very good English. Room was absolutely beautiful! Onsēn was better than I ever imagined! Couldn't recommend more!

Staff were lovely, room was clean with a comfortable bed. Breakfast was small but worked 3 pastries a person a salad and yogurt. Just be aware we booked the "Japanese style Superior room" and there is no shower in this room you have to use the public bath. This was not an issue for us but I feel is good information when picking. Also enjoyed the Spa Hotel up the hill.

The atmosphere is perfect for time to relax and be out of the hectic city life. Bed was very comfortable. Onsen was beautiful and very relaxing, they have an indoor and outdoor one as well as a private one to rent. Bus system was easy to use nearby to get you to Hakone station/loop. Reasons I didn’t rate 5 star is no shower in room, only public shower in onsen area. Also not many food choices nearby. Lastly, it’s a very steep decline to actual hotel from bus stop which makes for a steep climb to get out to get back to bus stop.

The staff are very polite. The room was very clean. The onsen/public bath was relaxing and we were lucky enough to have it be empty every time we used it. The breakfast is basic (pastries, yogurt, tea/coffee/juice) but does the job. We were also given free passes to the Yussen onsen less than 10min walk away and was a highlight of the stay.

The walk from the bus stop is steep please be careful when raining. Especially for older people.

Frontdesk staff was super nice and accommodating. English wasn't an issue, the clerk used a translator. We had an amazing room. Heads up, we got the premium room and it didn't have a shower. So utilize the public bath or schedule a private bath hour. Quick walk to food and the combini. Very relaxing and refreshing, right next to yunessun and a beautiful walk.