下龙宫殿景观大酒店 (Grand View Palace Ha Long Hotel)

Klook根据酒店设施和服务评定钻级。请注意，此评级与官方星级评分不同

Nice staff. Cannot use international credit card on that time.

Front staff is very kind and nice. Break Fast not so good, and cannot use international credit card on that time. cash only.

Hotel condition was very good but,poor receptionist service even hardly speak English.They told us breakfast including in your booking but next day they told us not including.We did choose that hotel because our relative wedding party was there to be honest party organized very well but after we checked out on the way with our firends we had phone call they asking they couldn't find one tea spoon in the room we said check again do you think we took it? After 5 min later we got second phone call they say they couldn't find it! We paid192$ for room and our relative paid over 50.000$ for big wedding party but they are asking for 0.20c worth tea spoon.🙁 It really embarrassed us to receive such a phone call among our friends. The fly is small but nauseating. Small details always matter.