罗马：蒂沃利 & 哈德良别墅全日文化遗产之旅

注意事项

其他提示

• 【Notice for Elderly Travelers & Pregnant Guests】For travelers aged 70 or above, or pregnant guests, a liability waiver form must be signed to ensure your safety and rights. Please indicate this in the “Special Requests” section when booking. We will send the agreement by email after receiving your order. Kindly sign and return a photo or scanned copy in advance to complete the reservation process.
• 【Luggage Policy】Each guest may bring 1 piece of luggage free of charge (carry-on size recommended). Please indicate this in the “Special Requests” section when booking. If luggage is brought without notifying us at least one day in advance, it may cause limited vehicle space and affect safety. In such cases, the guide reserves the right to refuse boarding without refund.
• 【Infant Policy】If traveling with an infant under 3 years old who does not require a seat, please make sure to note this during booking. Even without occupying a seat, infants are included in the vehicle passenger count by law. Failure to inform us in advance may result in refusal of boarding by the guide.
• 【Notification Time & Method】We will send an email between 20:00 and 21:00 one day before departure with the guide and vehicle information. Please check your spam/junk folder as emails may occasionally be filtered. During peak seasons or special circumstances, the email may be delayed. Please refer to the latest email received.
• 【Meeting Time & Late Arrival Policy】This is a shared group tour. Please arrive at the meeting point on time. Late arrivals cannot be waited for or refunded. Any resulting costs or responsibilities will be borne by the guest.
• 【Vehicle & Language Arrangement】Vehicle types will be arranged according to the number of participants on the day and cannot be specified in advance. Guests may share the vehicle with travelers speaking other languages.
• 【Meeting Point Confirmation】Please confirm your meeting point carefully before departure. Once confirmed, changes cannot be guaranteed. If boarding is missed due to a last-minute change requested by the guest, no refund will be provided.
• 【Seasonal Attractions Notice】Seasonal attractions such as cherry blossoms, autumn leaves, flower seasons, snow scenery, illuminations, and festivals are subject to weather and other uncontrollable conditions. Unless officially canceled, the tour will proceed as scheduled. No refunds will be provided if seasonal scenery does not meet expectations.
• 【Possible Departure Time Adjustment】During peak travel seasons or under special circumstances, departure times may be adjusted earlier or later. Please refer to the final confirmation email sent one day before departure.
• 【Seat Arrangement Policy】Seats on shared tours are generally assigned on a first-come, first-served basis. If you have special seating requests, please note them during booking. We will do our best to accommodate them, but final arrangements are subject to the guide’s on-site coordination.
• 【Itinerary Adjustment Notice】Due to strict regulations on commercial vehicle operating hours in Italy, sightseeing order, transportation, and stop durations may be adjusted flexibly according to actual conditions on the day. In cases such as traffic congestion or weather changes, the guide may reasonably adjust the itinerary sequence or shorten/remove certain stops. Your understanding and cooperation are appreciated.
• 【No Midway Departure Policy】This is a shared group tour, and leaving the group midway or traveling independently during the tour is not permitted. If you choose to leave the tour early, the remaining itinerary will be considered voluntarily forfeited without refund. Any risks or responsibilities after leaving the group will be borne by the guest.
• 【Return Time Reference】The return time provided is an estimated arrival time only. Due to long-distance travel, arrival may be affected by traffic, weather, or other unforeseen factors. We strongly recommend not arranging additional activities on the same day after the tour. We are not responsible for any losses caused by delays.
• 【Small Group Tour Notice】This tour is operated as a boutique small-group tour or private charter experience, suitable for travelers who prefer flexible and intimate travel arrangements. Please note that due to the long travel distances, smaller vehicles may be used and comfort levels may differ from large coaches. Vehicle space is limited, so large luggage items (such as oversized suitcases) are not recommended. In addition, for safety reasons, drivers on small-group or charter tours may provide less commentary compared to large bus tours. Please consider whether this tour style suits your travel preferences before booking. Thank you for your understanding and cooperation.

禁止 & 限制条款

• 此活动不建议行动不便人士参与

无障碍设施

• 不提供儿童座椅

确认详情

• 出发日期前48小时确认，如未收到确认邮件，请联系客服

退票政策

• 活动日期前至少24 小时（目的地当地时间）取消订单，可获全额退款
• 如遇不可抗力因素或极端天气导致活动无法按原定行程进行，将接受部分退款
• 如已参加1个活动，入场1个景点或使用1张票券，恕不受理退款
• 请注意，订单改期及更改审核视情况而定
• 如参与者迟到或缺席，恕无法更改订单或退款
• 如需了解取消政策相关信息，请联系Klook客服

使用有效期

• 此凭证仅适用于指定日期（和时间）

使用资格

• 注意：婴幼儿和儿童将被计为乘客人数
• 0-2岁不单独占位的儿童免费
• 3岁以上儿童与成人同价