马里亚纳酒店 (Mariana Hotel)

Klook根据酒店设施和服务评定钻级。请注意，此评级与官方星级评分不同

I booked this hotel for my mom’s stay. She said the hotel was somewhat decent for the first two days of her stay. However, on her last night, she arrived back at the hotel around 10pm and the AC wasn’t working (even though it was working every day up to that point). She called reception to let them know and they sent someone to fix, and the person left after saying he fixed it. My mom tried the AC again and nothing. She asked reception again but they never sent anyone to fix the problem. All night, my mom was boiling warm and couldn’t sleep at all. She woke up almost every hour and was not happy with the service she was provided.

I will never go in this hotel again

Nothing

VERI DIRTI

The first days when we arrived there was no room available for us.When I made the reservation it was for breakfast but they didn't let us have breakfast. They said it wasn't

It was bad experience over all. The cleaness of the place was really bad. The condition was horrible. Service was bot good. They didn't had machine card had run around to get money. No towels in the rooms. I would not recommeded this place.

Bathroom was so dirty I purchased my own cleaning supplies to clean the sink and shower walls and shower. Floor had not been cleaned as there was long female hair everywhere.

No bath towels for room and bed was appropriate for staying for two persons together

Everything there is broken and dirty.

For the price,i paid $124/night for a lousy room.It was dilapidated,neglected very old roomThe drawers are old and dirty.I will rate this hotel 0.5.The towel racks are full of rust.You have to look for a space to hang towels to avoid the rust ,The towels are very old and full of holes.The refrigerator was very dirty and rusty.The drawer handles are falling apart.Very good fake photos.Maybe good presentation but in reality it is BAD