白堡酒店 (White Fort Hotel)

Klook根据酒店设施和服务评定钻级。请注意，此评级与官方星级评分不同

Ok, hotel for a tired body.

Very friendly staff very helpfull. Convinient location

Normal

Its too old and dirty hotle, room is dirty, bed 🛌 not good its so hard to sleep ok, they don't change the bed sheets and pillows cover, you take shower water go all around the washroom. The pictures that you're seeing on their add its all old maybe 10 years old pictures, smells, too much noise just don't spend time and your money in this place.

Although staff are helpful, but the response is very slow. I got disappointed with the toilet and bath room because we were assigned to a room for the disable the room door lock seems to be loose. We stayed there for 3 nights and on the 1st day I requested to transfer to another room but the staff only made a promise that did not happenned. I hope that the management will improve the hotel facilities and services if they want to get a good review.

I was shocked by how untidy the place and unprofessional the front desk staff were. The room was dark and small. The bed sheet was torn and the pillow cover stained and wrinkled. There were no towels in the bathroom and windows in the room opened very close to a muddy and ruined wall. the hotel entrance was in a dirty and noisy alley full of peddlers. The safe in the room was broken and they refused to fix it and we just couldn't trust to leave our valuables unprotected. We decided to leave the hotel and look for another hotel. Luckily we found a very clean and beautiful hotel nearby and decided to stay there and just let go of our prepaid booking at that awful place. All pictures provided for your website are completely misleading.

Smelly hotel, staff had given away my rooms however did sort it out later. Breakfast was not enough and was finished quickly despite having nearly 50 minutes of breakfast time remaining. Had the cheeck to ask for tax for the room when we had complained about breakfast and other things. Not a good experience not worth the money. Would have been better off hiring a villa for the week.

One of the worst hotel i have been to. The staff is useless and in rooms you will get nothing not even a towel and tissue

I decided not to say there after reading some of the reviews and they refused to cancel my booking and refund my money even though it was booked over a week in advance and within 24hr of making the booking The website also lies about the distance from the airport check on Google maps!!

The rooms were very small, the bathroom was extremely small and very dirty, and they didn’t take care of cleanliness at all. The breakfast was very limited, and the place was so smelly. I will never use this hotel for my next trip.