普吉岛桑纳达别墅 (Villa Sonata Phuket)

Klook根据酒店设施和服务评定钻级。请注意，此评级与官方星级评分不同

It was so far from everything and it was dirty. So we left and got a different hotel.

Nice please , Worth for money

Séjour plus que décevant.. J’ai séjourné dans cet hôtel 13 nuits en famille et l’hôtel n’est pas à la hauteur de ses exigences . J’ai fais le choix de cette villa car elle dispose d’une piscine privatif sauf que celle ci est constamment hors d’usage. Elle est continuellement remplit de feuille, ce qui n’est pas dérangeant si elle est nettoyée tous les matins . Sauf que la c’est tout le contraire, on doit mendier un nettoyage, on nous promet qu’il sera fait dans les 5-10min qui suivent sauf que généralement les employés passe que 1h voir 1h30 après. Mais quand le soleil ne donne plus sur la piscine à partir de 13h c’est compliqué d’attendre autant. Et oui car au vu de la disposition des villas nous avons pas eu de chance. De plus le solarium est couvert donc aucun endroit pour pouvoir bronzer sur un transat. La villa est décorée avec soin sauf que les finitions sont mal faite et les chambres ne sont pas entretenues. Le ménage aussi est un problème, malgré que l’on met sur la chambre la pancarte pour que le ménage soit fait, ce n’est pas toujours le cas. Nous sommes obligés encore une fois de mendier pour que la femme de ménage passe . En bref, ce vu une grande déception, je ne recommande pas surtout pour un long séjour.

Honestly nothing to like come see for yourself not clean at all staff communication is herendous upon check-in was supposed to be same rate they just rounded it off beside poor cleanliness which matters they will book customers on top of you so get ready to check out as a long customer of Expedia I highly suggest finding better options

Took my girlfriend there for her birthday, amazing villa , very nice staff , very clean and in a good location

Amazing place for couple !! Quiet place if you want chill and enjoy alone with your partner. The villa was amazing and the private pool also (just little cold, but it was hot day so sometimes its good) Just need a scooter because its far from everything.

สระว่ายน้ำไม่สะอาด สภาพภายนอกบ้านพักทรุดโทรม แต่ด้านในบ้านพักดี

I booked it for my brother in his honeymoon and he really liked it, the pool is not 100% private since neighbours can see you and the resort is a bit far from everything but taxis are available.

No one was in there! Entire grounds was deserted with no staff and lobby doors locked. Thank you to Expedia for quickly solving the issue by putting us at a nearby upgraded location.

Tucked in the middle of secluded Chalong, it would be tough to get around without a vehicle. Entrance of the villa can easily be missed as the signage is pointing only at one direction. Villas were similar to the pictures seen, however, for a resort opened only in Jan 2017, the signs of lack of care and usage of lower quality materials are already starting to show - doors that wasn't installed properly, chip in tiled flooring, lime buildup/water marks, etc. Villas were also built too closely to one another - I could look into the villa opposite! The language barrier was prominent, even Google translate in THAI didn't work. Front desk also had operational hours. I reckon it's 8am - before 10pm.