普吉海床大酒店 (Seabed Grand Hotel Phuket (SHA Plus+))

Klook根据酒店设施和服务评定钻级。请注意，此评级与官方星级评分不同

Breakfast was amazing. Lots to choose from, highly recommend the meal package.

Staff were very friendly. Room was clean and spacious with a lovely balcony overlooking the pool. The food and drink was excellent. A fantastic pool and facilities. I would highly recommend this hotel when staying in Phuket

The room was terrific, one of the best showers. The pool was refreshing. Friendly staff.

Breakfast was great

Clean rooms, friendly staff, quiet atmosphere, great amenities.

The customer service is poor and certainly not at the level of a 5 star property. I was at the Courtyard Marriott Phuket and it far more esthetically pleasing and the polish and professionalism are on par with what one should expect from a luxury property. The staff here at the Seabed Grand lack the refined polish and professionalism of well trained high end hospitality employees. This is obvious by the way they present and interact with customers. I had numerous issues during my brief stay. One of the things, I noted was that they had no washcloths? At the very least, they should be available upon request. They wasn't lotion or iron in the room either. I went to go workout in the gym, only to find that it was closed as of 10 pm. All high end facilities that I have visited provide access to these facilities 24 hours a day. I called front desk for water and was told that I would have to come down to the lobby as there was no staff to deliver it. Additionally, there was no extra toilet paper. This is unacceptable. The wifi is unreliable and constantly offline. An alarm went off the entire night. I informed the front desk. However, the alarm continued on throughout the night. I barely got any sleep and had a miserable night. The worst issue ocurred when electrical issues caused a small fire that burned out my adapter and shut down the power in my room. I was burned by a spark, thankfully it was minor. The hotel handled this poorly and took no accountability.

Seabed Grand was a a lovely hotel to relax for a few days. The buffet breakfast every morning was great! The staff were all incredibly friendly and helpful. Our pool access room was fantastic!

This hotel was one of our better stays in Phuket. The staff was very friendly and attentive.The food and drinks were really good too. Would definitely recommend it.

Very clean and comfortable. Food and drinks were very good. Amazing staff

Fantastic stay, the staff were great, they have free shuttle bus to and from various parts of interest in Phuket which was handy as there is nothing in the immediate vicinity of hotel, nowhere to walk to. But we downloaded a taxi app which was fantastic as more than half price of normal taxis, very convenient, we could get to most places whenever we wanted for $200 Thai Bhat, as opposed to 6-700 bhat. But would definitely stay at this hotel again if come to Phuket, 10 stars from us 🙏👍❤️