布鲁克林奥拉酒店 (Aura Hotel Brooklyn)

Klook根据酒店设施和服务评定钻级。请注意，此评级与官方星级评分不同

BEDBUGS MANY BEDBUGS

property was clean and staff was really friend. look forward to returning.

The room we were given was clean, but only had one mug and no crockery or cutlery (even though it was billed as having a functional kitchenette). The air conditioning was good and the beds were comfortable. The young man on reception was friendly and helpful, unfortunately, the woman receptionist was completely the opposite. When we asked for water for the room, we were told ‘we don’t provide that’. Our sheets weren’t changed, toilet paper wasn’t replenished and we had to ask for fresh towels and cleaning. On our last day we were able to leave our cases for a few hours, but had to retrieve them ourselves from the back of the service basement. The location was fine, but a bus and subway ride from the hub of Brooklyn.

There's not a lot of commerce i Around the facility, however I found a lot of places around

NA

Clean,comfortable, and staff was very helpful.

Property is in a reasonably safe neighborhood, reasonably clean, a little outdated with loose fixtures and broken coffee maker but I wasn't there for the amenities, I was there to have a place to lay my head and that's what it provided at a reasonable cost

Great clean room water pressure slow but great

The room was super cute, it’s definitely my favorite hotel so far in Brooklyn

Overall the staff stay was ok. The hotel just needs desperately to be updated. I arrived late and got into my room and the air / thermostat on the wall didnt work and was a very noisy unit on the floor that was incredibly loud and the beds were quite uncomfortable and the sheets were stained. they moved me in the morning but same deal with the air con but at least it was slightly comfortable. 1/2 the plugs in the wall didnt work, there was one towel rack in the shower which was odd, the hangers didnt come out of the closet so steaming outfits was difficult, the keys would stop working each day so had to go to the front desk each day to fix that, the "balcony" was simply a cement slab and you were about 15 feet from the building across the way facing bricks and an alley way, the phone didn't work and the walls were paper thin so I heard the children next to me for 3 days straight. there isn't food or drink on site so should def bring your own. Overall it seems a family business and they did their best to be friendly