布鲁克林市中心假日酒店 (Holiday Inn Brooklyn Downtown by IHG)

Klook根据酒店设施和服务评定钻级。请注意，此评级与官方星级评分不同

Good location

Good

Great place in great location!

Room was clean and spacious

It was a fine stay. Things were a little run down but our room was clean. The staff was responsive. The elevator had issues getting to floors sometimes however it was a very busy weekend with World Cup being played and Ariana Grande concert in Brooklyn.

Paid over $450 a night plus early check in fee for this room. It was sooo small. I paid less for Hotel Le Blu and it was nicer. Over priced for a room that wasn’t even standard. I took so many pictures so you know that I’m not lying.

The good: was affordable, budget friendly, super close to all the subway lines and LIRR, walking distance to some main Brooklyn neighborhoods worth visiting. The staff was incredible. Super helpful and friendly. The bad: the property overall has not been maintained very well, everything felt worn out and unclean. It’s hard to fully put into words every little piece, but multiple times my spouse and I just looked at each other and said, “it’s only one night, then we don’t need to stay here ever again”.

Rude customer service

The location was good. The lobby was ok. Thw rooms were filthy . Halway carpets full of stains. The cofee machine was not working

Rooms were just ok. I don't like how they do not have free coffee in the lobby. This is a pet peeve of mine though with all hotels that do not offer this. Also, for being a silver elite member that is supposed to have guaranteed late check out, when I asked for late check out the front desk told me all of their late check out slots were already taken up. Didn't know this was a thing.