河内公园酒店 (Hotel du Parc Hanoi)

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Excellent service, comfort, and amenities A very good value Only thing to note is carpets could use a good cleaning or replacing but rest of rooms and shared areas are clean

Nice staff, older building, breakfast very Japanese focused Abit out of the way location wise

Great service provided by staff

Clean

The room was spotless, and the staff were outstanding, genuinely some of the kindest and most welcoming people I’ve met. This was easily one of the best stays I had in Vietnam, and the hotel is located in a great, safe area.

Classy hotel to give you a restbite from the hustle, bustle and noise in central Hanoi. Lovely room, brilliant staff (shoutout to the brilliant lady with a bob who worked in the restuaurent) who also speak great English and beautifully decorated hotel all round.

The hotel is listed as a 5 star hotel, however, the rooms inside look more like a 2-star motel from 30 years ago. There was a moldy smell in the hallway and room, dirty bedsheets, and cracked bathtubs. Shower head was not adjustable and drainage was horrible. Amenities aside, the staff there are extremely unhelpful, does not provide proper answers and English is clearly not their strong suit. The minibar is also not included, which is not usual for a 5 star hotel. In general, the hotel just feels extremely money hungry, even extra bottled water was charged at a rediculous price. Worst of all, they had a surcharge for 2nd person staying there, which was a first for me. Horrible experience overall, would never return and would recommend staying away at all costs! Literally had better experiences in 2 star motels.

Great breakfast, lobby, nice rooms!

The hotel oozes old charm and the staff were amazing. The rooms were incredibly loud though once people were up, which is generally around 6am daily. The sound travels painfully clearly from room to room and via the corridors. This wasn't really ideal for someone that doesn't particularly enjoy getting up at the crack of dawn and wassuffering with jetlag.

Location is close to Hanoi rail station , park, and public/ airport bus.